Our advanced approach to customer care enables us to anticipate service and maintenance needs along the complete machine life cycle rather than reacting to it.
Thanks to new, sophisticated technologies, innovative services and immediate worldwide support via remote assistance systems or virtual reality with smart glasses can be provided.
SURE, We care
Our comprehensive post-sales services include spare parts, field service, inspections, a real-time helpdesk, training, retrofit and upgrade as well as relocation and preventive maintenance.
Read MoreA new approach to product development
Product innovation has been our primary focus from the start. The creativity and expertise of over 80 design and software engineers are at the ready to meet our customers’ most exacting needs.
Read MoreMAIA, IMS TECHNOLOGIES application for Industry 4.0
MAIA is the application that IMS TECHNOLOGIES makes available to its customers to render them increasingly efficient and competitive in the era of Industry 4.0.
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